Privacy Policy

PERSONAL IDENTIFIABLE INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about your web browser and IP address. Additionally, we collect information about the individual web pages or services that you view, and information about how you interact with the site.

We also collect information from you on a voluntary basis when you fill out our online request form, contact us by email, phone or when you submit a ‘Contact Us’ form.

Information submitted through the contact form on our site is sent to our company email, hosted by HostPapa. HostPapa adheres to the Canada Personal Information Protection and Electronic Documents Act (PIPEDA) and you can find more information about this here: HostPapa Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

We may collect information about your visit to our Website using cookies. Cookies are small text files that are placed on your device or computer to help our Website to provide a better user experience. Cookies help us to determine the time and length of your visit, the pages you look at on our Website. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Please note that we do not respond to change our site’s data collection and use practices when we see a Do Not Track signal from your browser.

PERSONAL INFORMATION USE AND DISCLOSURE

Our website uses or discloses visitors and clients personal information where necessary and for a purpose reasonably related to the following:

• To customize the website to make your experience more personal and engaging
• To guarantee overall performance and administrative functions run smoothly
• To communicate with our site visitors and clients (using email or phone your provided to send you important information, updates, responds to your inquires, requests and questions
• To check the activity in order to prevent fraudulent site usage and ensure the security over our customers’ personal information
• To administer survey, promotion or contest

We will not use or or disclose your personal information for any additional purposes unless we receive a consent to do so.

PERSONAL INFORMATION PROTECTION

Holland Street Dental is committed to protecting personal information in compliance with the Personal Health Information Act (or PHIA) and the Personal Information Protection and Electronic Documents Act (or PIPEDA), governing the collection, use, disclosure, retention and disposal of personal information and how it’s protected.

We are not allowed to disclose personal information about you without your written permission. Certain information collected from you and about you is used within the context of providing our services to you. The information we collect is not shared with, sold or rented to others except under certain circumstances and which your use of the service is deemed to provide to us a valid consent to disclose.

All the data we collect is used to provide you with the service you requested and to improve your experience with our website and our business in general.

EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

THIRD PARTY WEBSITES

Holland Street Dental may post links to other websites, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third party websites, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not apply to third party websites as well as does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site.

RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary to Holland Street Dental, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. All such information release is in compliance with federal (PIPEDA) and provincial (PHIPA) information protection acts.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

CHILDREN PERSONAL INFORMATION PROTECTION

Holland Street Dental Website does not knowingly collect any personal identifiable information from anyone under 13 years of age. Our Website is directed to people who are at least 13 years old or older.

Parents/Guardians: please contact us immediately at [email protected] if you believe that your child has provided such kind of information on our website and we will make all possible actions to promptly remove such information from our website and records.

AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly.

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner agreed by you in the patient intake form.

SECURITY PRACTISES

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email.

DATA RETENTION

We retain your personal information only as long as necessary to fulfill all required legal and business purposes.

ONLINE PRIVACY POLICY ONLY

This online Privacy Policy applies only to information collected through our Holland Street Dental Website. This policy is not applicable to any information collected by us offline or via any other channels other than this Website.

CONSENT

By using our Website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

CONTACT US

If you have additional questions, would like to make a complaint or require more information about our Website Privacy Policy, please do not hesitate to contact us by e-mail at [email protected]